12/2-12/10 Choose Any 5 Nights *
Additional Nights available upon request at extra cost.
($818 per person)
($1209.50 per person)
($905 per person)
($1079 per person)
($764.85 per person)
($1025.85 per person)
($822.85 per person)
($938.85 per person)
Latest Los Cabos Updates
can be found in the link below.
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. his breathtaking beachfront resort is minutes from beautiful downtown San José del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at 5 à la carte restaurants and two gourmet buffet restaurants, to unique spa treatments.
Travel Insurance is available at additional cost per person. It is based on age and total cost of travel.
Please inquire at time of deposit or on reservation form.
Q: IS AIR INCLUDED
No. Air is not included. PKTC can book air for you or you can book air on your own.
Q: ARE THERE ADDITIONAL SAFETY PROTOCOLS?
When returning home to United States ...
• Complimentary Antigen testing
• Testing results guaranteed or we provide a room while you wait
• Negotiated discounts for PCR Tests
A: Yes. As a result of the current COVID-19 pandemic, we have expanded existing guest safety procedures and developed protocols at all of our resorts based on guidance from global healthcare professionals, existing partnerships with Hyatt and Hilton and the expectations of our guests.
With constant associate training, use of proven antiviral cleanliness techniques and redesigned public spaces, Playa SAFE STAY™ represents our commitment to every facet of resort operations and the guest experience.
Hyatt’s Global Care & Cleanliness Commitment and Hilton’s CleanStay™ provide our guests with an added level of trust from two legendary hospitality brands.
Q: IS CONTACT FREE CHECK-IN AVAILABLE?
A: Our associates have been trained on “no- contact” guest interactions. Starting with our famous hand-over-the-heart greeting, every component of our guest experience encourages no direct person-to-person contact and safe social distance at all times.
We are also debuting Playa’s Pocket Concierge, a mobile/online solution that features on-property amenities, schedule of events, important information, reservation for various offerings (dining venues, spa, etc.) and a QR Code solution for important information.
Q: DO YOU DISINFECT HIGH-TOUCH SURFACES?
A: Yes. There is a regimented cleaning schedule throughout the day with high- touch surfaces in public areas often cleaned multiple times within a sixty-minute period and as requested.
Q: ARE GUESTS REQUIRED TO WEAR MASKS OR GLOVES?
A: Courtesy personal protection equipment is available to our guests upon request. Playa does not require guests to wear any type of facial covering unless required by local governing authorities. Temperature checks are available at the guest's request.
Local policies are subject to amendment
Q: ARE THERE QUARANTINE REQUIREMENTS?
A: No. However, should a guest fall ill or test positive for COVID-19, quarantine procedures will be implemented at the guidance of local health authorities and our on-property medical team.
Q: IS HAND SANITIZER AVAILABLE TO GUESTS?
A: Yes. Antibacterial gel will be part of the welcome amenity given to all of our guests. Additionally, anti-bacterial dispensers are positioned throughout the resort.
Q: WILL RESORTS PROVIDE COVID-19 TESTS FOR ARRIVING GUESTS?
A: No, but some destinations may require testing upon arrival.
Q: DO THE RESORTS HAVE MEDICAL TEAMS?
A: Yes, we have medical staff on property around the clock, seven days a week.
Q: WHAT HAPPENS IF A GUEST SHOWS SIGNS OF COVID-19?
A: Our 24-hour on-property medical staff will provide care and advise our team and the guest on appropriate.
We have a network of local resources should testing be required. Should a guest test positive for COVID-19, we will provide the best assistance possible while protecting the welfare of our associates and other resort guests.
If a guest falls ill and has tested positive for COVID-19, our on-property medical team will work directly with local healthcare authorities and the guest to determine the best option for care.
We will adhere to all recommendations from local health authorities concerning a confirmed case of COVID-19 among our guests or associates.
Q: ARE GUEST ROOMS VACANT FOR AN EXTENDED PERIOD?
A: Our guest rooms are extensively cleaned between guests and are vacant up to 24 hours prior to guest arrival. We have also removed any decor or amenities that cannot be properly sanitized.
Q: ARE THERE ENHANCED CLEANING STANDARDS?
A: With constant associate training, proven anti-viral cleanliness techniques and redesigned public spaces, Playa SAFE STAY™ represents our commitment to every facet of resort operations, guest experience and rigorous cleaning standards.
Our resorts also follow cleaning practices recommended by Cristal, Ecolab and guidelines from Hyatt’s Global Care & Cleanliness Commitment and Hilton’s CleanStay™.
Q: IS THERE AN IMPACT ON GUEST EXPERIENCE?
A: While we are limiting availability during our soft-openings, the experience remains intact. Our resorts are fully operational.
We are taking additional social distancing measures throughout our resorts such as our spa and fitness facilities. While not required, we highly encourage reservations to secure desired times.
Q: ARE NEW DOCUMENTS REQUIRED?
A: We currently have no requirement for additional documentation. Jamaica requires the completion of an online questionnaire prior to travel.
Q: ARE THERE CHANGES WITH SPA AND FITNESS FACILITIES?
A: Our spa facilities maintain normal operating hours and, like always, are by appointment only. The technicians will have all the necessary personal protection equipment, including face coverings, to ensure guest and associate safety.
We encourage guests to properly clean and disinfect equipment after use while our associates are stationed to sanitize.
We have also discontinued the use of personal trainers and some facilities may not be available 24 hours a day.
Q: DOES RESORT STAFF HAVE PERSONAL PROTECTION EQUIPMENT (PPE)?
A: Yes. Our associates use face coverings and other recommended PPE at all times, follow sanitation protocols when arriving and departing the resort and undergo temperature checks at the beginning and end of each shift.
Q: ARE EXCURSIONS AVAILABLE?
A: Yes, unless otherwise directed by local health authorities, all excursions meet safety standards and are available.
Q: ARE SOCIAL DISTANCING MEASURES IN PLACE?
A: Yes. A minimum distance of 1.8 meters or 6 feet is required in all public spaces including water parks, pools and beach space.
With low-density design and wide-open spaces, our resorts are designed for social distancing.
Cabanas remain available with reservation and additional fee and water features (hot- tubs and pools) may have diminished capacities to observe safe social distancing.
Contact sports (such as volleyball) are temporarily suspended.
DINING VENUES AND SERVICE
Q: WILL ALL DINING VENUES BE OPEN?
A: Yes. Dining venues will be open. However, there may be some rotating hours of operation as we resume normal resort operations.
Our culinary offerings are a highlight of a resort stay and our commitment to quality and delicacy remains in place.
Q: IS BUFFET DINING STILL AVAILABLE?
A: We have reimagined the buffet experience, keeping an almost endless selection of culinary delights while ensuring safe social distancing, allowing no direct access (self- serve) to utensils, flatware, and the exquisite culinary choices.
Our culinary teams take great pride and precaution with all food preparation. The result is a much higher level of service and satisfaction as guests make their selection from almost endless choices while our associates serve and/or prepare the cuisine and instantly deliver to the guest's table.
Q: IS ROOM SERVICE INCLUDED AND HAVE MENU CHOICES CHANGED?
A: Room service remains a part of our all-inclusive experience and our culinary team is constantly reviewing the menu based on changing guest behavior and expectations.
There may be a slight fee associated with room service delivery at some resorts.
Q: ARE INDIVIDUALLY WRAPPED FOOD OPTIONS AVAILABLE?
A: Yes. We have a comprehensive offering of to-go options at select dining venues and room service items are carefully prepared and sealed for delivery.
These options are available for breakfast, lunch and dinner.